Solutions for Loan Processing

Speed Application Decisions

ImageNow captures loan applications received in person or via e-mail, fax or online and sends them to the appropriate staff members for immediate processing. Incoming applications are automatically linked to your loan origination system, providing instant document access that speeds loan processing, underwriting and issuance and administration.

The flexibility of ImageNow enables you to adapt electronic workflows to mirror every step of your existing review process with one major difference — no paperwork delays. In addition, reporting features give managers a comprehensive overview of loan processing metrics, enabling them to better focus resources.

ImageNow at Work in Loan Processing

Expedite Loan Decisions

Instant access to the right files at the right time allows staff working in any location to work quickly and efficiently. ImageNow Workflow facilitates faster information sharing between agents, customer service representatives, underwriters and other personnel, enabling them to make fast, informed loan decisions.

Improve Customer Service

With single-click access to loan files at any stage in the review process, you can quickly and confidently answer questions from customers and agents. And as loans are processed faster than ever before, you'll boost customer satisfaction even more.

Simplify Loan Administration

The longer the term of a loan, the more correspondence, loan service requests and other documents accumulate. Managing loan files electronically in ImageNow eliminates the financial and productivity costs of housing paperwork and enables your organisation to efficiently manage each loan, from receipt of the application to purging the customer's file.

Protect Applicant Privacy

Unlike a paper storage system, which is virtually impossible to secure, ImageNow safeguards application files in an electronic repository that only users with valid privileges can access. Advanced document and system security measures built in to ImageNow — such as digital signatures, authentication and auditing capabilities — protect every file stored in the system.