ImageNow for Energy & Water Utilities
Connecting People and Information — Instantly
Perceptive Software solutions for energy and water utilities — built using ImageNow document management, document imaging, workflow and our other ECM technology — meet the content management needs of energy and water utilities and companies involved in generation, transmission, distribution and service. Disparate methods for handling various types of documents slow and often break the flow of work. Perceptive Software solutions provide a unified approach that puts key documents at your fingertips. With ImageNow, you can:
- Improve the efficiencies of back-office operations to help better manage assets
- Enhance customer service with quick access to all documentation associated with customers
- Provide remote staff with instant access to information
- Integrate with your GIS, linking critical information to detailed plans and maps
- Encourage collaboration and information sharing
- Speed service delivery by automating processes for tasks, reviews and approvals
- Ensure integrity of information with version controls, digital signatures and annotations
- Support security policies and continuity of operations plans
Realise Quick ROI
Energy and water utilities are facing challenging times with volatile pricing, the tightening of environmental regulations and decreased federal funding. Improving efficiency of operations can drive down your costs, and ImageNow can help you do just that — replacing the paper chase with an automated workflow system that eliminates time-consuming manual tasks and speeds business processes.
Benefits to All Departments and Agencies
Perceptive Software solutions easily scale to all departments — from customer and member services to engineering to the back office. Integration with virtually any business application requires no coding. New users quickly embrace the simplicity of ImageNow, and its web-based thin client, remote and field staff manage documents as if they're in the office.
Whether it’s an engineer on-site or a customer service associate at headquarters — users can access information with a single click.

