Perceptive Software Services - ImageNow Professional Services

The enormous time savings ImageNow provides enabled us to meet the Ivy League deadline for mailing decision letters. Without ImageNow, we wouldn’t have been able to successfully manage a 35 percent increase in applications.

Doris Davis
Associate Provost of Admissions and Enrollment
Cornell University

Business Consulting Services

Standard Implementation Services

Thousands of organisations rely on the ImageNow product suite to simplify business processes. This depth of experience has perfected Perceptive Software’s proven deployment methodology that gets your solution up and running for fast ROI. Typical services include:

  • Defining an implementation plan
  • Technical environment review
  • Designing an ImageNow solution based on our expertise to drive business value
  • Knowledge transfer to facilitate independence
  • Training the trainer

Needs Assessment

Our professional services team assesses your business needs to determine the scope of an initial ImageNow deployment. We provide insight into:

  • Organisational goals and success factors
  • Current business and stakeholder needs
  • Enterprise content management best practices
  • Current workflow, document storage, process and other constraints
  • Current infrastructure that pertains to ImageNow

ImageNow Solution Tune-Up

We review your current ImageNow solution and make recommendations for improvements based on industry best practices. This service is commonly employed when customers upgrade their ImageNow software to identify opportunities for greater efficiency with new product features and functionality.

Strategic Enterprise Consulting Services

We assess and prepare your organisation for ImageNow expansion into other business units beyond your initial implementation. Our team provides guidance on your enterprise deployment planning process, using our experience and industry best practices. This offering includes:

  • Cost-benefit analysis to help guide the ImageNow deployment road map
  • Enterprise roll-out planning
  • Technical and functional design assistance to provide scalable solutions based on ImageNow best practices
  • Departmental design and implementation services

Business Process Reengineering

Applying deep industry and business process knowledge, our team provides consulting to help you reengineer business processes that can be improved with document management technology.

QA Review of Third-Party Design/Implementation

We review and provide feedback on the design and implementation of your ImageNow solution originating from you or a third-party partner. We also can assist with the production launch of your ImageNow solution that was designed by another party based on our best practices.

General Consulting Services

Perceptive Software consultants apply their expertise to a variety of business needs. Contact us for any service need you have, and we’ll do our best to meet your needs and exceed your expectations.

Take an in-depth look at Perceptive Software professional services deployment methodology

Take an in-depth look at our professional services methodology.

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