Workflow Management Software
Effectively capturing and managing documents and content is necessary to move an organisation forward. But intelligently incorporating this incredible amount of information into the flow of business also is required to truly transform processes — making them more automated, accurate and agile.
Workflow software unlocks the full potential of an ECM system, distributing information anywhere it’s needed across an organisation. Sophisticated products also automate processing steps, simplify work tasks and provide real-time monitoring to advance any document-based business routine.
Optimised workflow eliminates the common obstacles that get in the way of sustained efficiency:
- Manual, paper-based business processes are stifling productivity
- Large amounts of information are untapped or being used inefficiently
- Existing workflow is inflexible and changes are extremely difficult, costly
Driven by efficiency. Created to solve problems.
Perceptive Software workflow products energise existing routines, improving productivity and speeding document processing time. Benefits materialise quickly as documents and other business content is directed automatically to the right place at the right time — so staff always have relevant information at their fingertips in ImageNow or WebNow without having to search for it.
Flexible routing options put an organisation in complete control of where and how captured information is delivered. ImageNow Workflow can direct documents to work queues based on linear and parallel process steps; business conditions; specific data inside the documents, eForms or databases; and a number of other methods that support virtually any process.
Additional functions make it easy to monitor the status of items as they progress through workflow using customisable, real-time notifications. And ImageNow Tasks further simplifies processes through task-driven to-do lists that prioritise work and establish deadlines.
Workflow products from Perceptive Software promote efficiency in these important ways:
- Information is automatically sent to the right users for immediate action
- Monitoring and notification tools ensure content is used to its full potential
- Workflow that models your business is simple to create, deploy and modify
Dynamic by design.
Workflow products from Perceptive Software enable organisations to map more efficient processes that maximise the number of transactions staff is able to process, direct, approve and complete every day. The following product highlights outline our approach in key functional areas:
Business Process Automation
Document-Based Options
- Give users instant access to documents sent to their queues for processing
- Distribute items automatically to queues based on fluid business conditions
- Receive real-time notification of workflow alerts and information
- Monitor the status of items as they progress through workflow
- Complement existing business applications and other workflow technologies
Task-Based Options
- Create lists that prioritise the tasks users must complete to process documents
- Point out specific content, require signatures, address deficiencies and more
- Avoid bottlenecks by assigning separate and collaborative document tasks
- Assign ad hoc tasks, identify a task's current state and determine deadlines
- Standardise user input, such as offering predefined approval or denial reasons
Flexible Workflow Designer
- Easily create, manage and modify simple and complex workflow processes
- Design workflow with an intuitive palette of tools and graphical canvas
- Quickly adapt and scale workflow to meet evolving business needs
- Export and save images of process designs with notes, highlights and more
- Centrally manage privileges, rules and alarms that apply to multiple queues
- Create a hierarchy to automatically distribute work among subqueues
Natural Language Rules Engine
- Build powerful and complex workflow rules using ordinary language
- Create rules using index values, ranges, metadata and workflow durations
- Automatically direct information based on rule criteria evaluation
- Assign e-mail, audible and flashing icon alarms to specific workflow