Infor Lawson: BPM and ECM Integration

When an organisation cuts document processing time by half, saves thousands of pounds every week and frees up key staff members to work on more strategic projects, heads start turning.

Ardent Health Services in Nashville, Tennessee, did all of that and more across its nine-hospital system by integrating Perceptive Software process and content management technology with its existing Infor Lawson system.

Perceptive Software provides complementary enterprise content management (ECM) and enterprise process management (BPM) functionality to Infor Lawson’s suite of enterprise resource planning software. Because of Perceptive integration technology, Infor Lawson customers such as Ardent Health Services and hundreds more across a span of industries have experienced measurable productivity boosts by placing content that drives business processes in context with the information native to the Infor Lawson application. 

Integration with Infor Lawson

To accomplish this, Perceptive Software provides a flexible array of integration methods for Infor Lawson. Most popular is LearnMode, our patented tool that ’learns‘ screens within moments – without any programming – and uses that information to seamlessly present just the right content to the user at their precise moment of need.

In addition to LearnMode, Perceptive offers web services integration and tools like Infor Lawson Process Automation and, for older versions, Process Flow Integrator. Custom URLs can also be embedded in View and Link buttons for easy access.

Benefits of Integration

This means users of Infor Lawson S3, Infor Lawson M3, Portal or Smart Office can see scanned documents, email, online form information, workflow statuses, structured content and more, right alongside their application. Vendor correspondence is in context with your AP10 screen, invoices in context with your AP20 or AP90 screens, employee documents in context with HR11. Happily, the need to search filing cabinets, reference other databases or even leave the Infor Lawson application at all is removed. Questions are answered in seconds. Documents are routed electronically. Distractions and inefficiency are minimised.

Perceptive integration is efficient and powerful, and it’s all built on your existing Infor Lawson technology investment. This means implementation happens faster, user adoption accelerates and ROI accrues rapidly. Rich Infor Lawson integration fuels many Perceptive solutions and is at the root of over 250 Infor Lawson customer success stories such as:

Solution Sheet: Perceptive Software & Infor Lawson

Learn how Perceptive Software enhances and extends the value of Infor Lawson in various departments and industries.


Complete the patient record and create visibility to content across clinical and business office systems.

Accounts Payable

Process Invoices with speed and accuracy and take advantage of vendor discounts.