Business Process Management
Business processes are the heart and soul of every organisation. To a great extent they determine how successfully an organisation is performing — including yours.
Business Process Management (BPM) software from Perceptive helps you stay in control of your business operations and generates valuable ideas for process improvement.
End-to-end Visibility and Control
Perceptive BPM is a set of software technologies that provide end-to-end visibility and control over all decision points and execution paths of an information request or transaction that typically is long-lived, involves many steps, and spans multiple applications and organisations. Simply put, Perceptive BPM provides organisational leaders with valuable insight, empowers them to make quick decisions, and most importantly, eliminates chaos and inefficiency that can impact an organisation’s competitive advantage.
Success in BPM begins with tools that support transparency, efficiency and flexibility. Nothing’s more important than the speed and ease with which you can respond to changes in management or market trends.
From the first steps of “discovering” your processes to actually controlling their execution, Perceptive BPM helps you learn from the past, get a grip on the present, and anticipate the future.
Past
- Determine the source of problems, as well as successes
- Assess compliance with legislative and regulatory requirements
- Compile lead times and process costs
Present
- Automate processes and manage performance indicators
- Gain real-time insight into processes and prompt intervention on bottlenecks
- Allocate distribution of work
- Fulfill evolving legislative and regulatory requirements
Future
- Simulate change
- Forecast capacity needs
- Calculate process costs
Multi-phase Process Approach
Perceptive BPM is not a single product, but a comprehensive process improvement approach within a set of powerful, integrated tools that support every phase of process management:
- Process Mining: Exclusive in the BPM market, Process Mining is used for the automatic generation of process definitions from historical data. It allows you visualise past processes and bottlenecks.
- Modeling: A user-friendly modeling environment allows your staff to model processes themselves.
- Simulation: Analyse past performance and build scenarios to simulate the future.
- Case management: Users can jump forward and backward in their processes and approach case information from an ingenious “case overview” perspective.
- Enterprise Application Integration: leverage your investments in IT by tightly integrating your existing systems in your processes.
- Adaptation: Exclusive in the BPM market, adaptation support provides a unique separation of the process from the organisation model, giving managers the ability to alter the layout of process management at any given moment in real time.
- Business Activity Monitoring (BAM): See at a glance the performance of a process, teams and individual staff members. In the event of problems, it allows managers to intervene immediately.
Design and Control Your Processes
All Perceptive BPM components are optimally geared and integrated with one another to support the full BPM life cycle. This gives your organisation a clear path for growth, from modeling to complete automation of its business processes.
Systematic Guidance with Individualised Flexibility
Perceptive BPM allows you to create structures that guide staff, leading them through processes and helping them focus on the content of their work. It can even generate standardised process documentation to improve user understanding and efficiency.
At the same time, the suite’s unique case management features allow staff to remain in a position to make their own decisions where it is advisable or vital.
Relevant Content + Effective Processes
With its proven suite of pioneering content management products and solutions, Perceptive Software has always focused on resolving the complexities around everyday business processes to provide “Content in Context” — information that’s appropriate to any application you’re using, any task you need to accomplish.
Perceptive BPM complements the core content management capabilities that Perceptive Software has always provided, ensuring both that the most effective core business processes are in place and that the relevant content users need to fuel those processes is easy to access and act on.