Client Support and Administration Tools

ImageNow was designed to enable growth in your enterprise content management system without proportional growth in your support budget.

In addition to supporting desktop client installation via third-party products, ImageNow allows distribution of software updates directly from the ImageNow Server software.

Perceptive Software customers with a service agreement have access to software updates that can be placed on the ImageNow Server for automatic distribution to and installation on existing ImageNow client workstations. A silent and tireless assistant, the ImageNow automatic update system minimises the need for user interaction and IT services when client updates are needed — no matter how large your user base.

As ECM systems grow, the management of user roles and privileges can get too big for one person to handle. That’s why ImageNow provides such flexible role and privilege administration. It’s simple to configure privileges for individual users or groups of users and give selected users permission to administer the roles of others. This ease of distributing user authorisation privileges makes ImageNow ideal for rapidly growing departments.